Frequently Asked Questions
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Your Export Portal Account
How do I change the email address on my Export Portal account?
To change your email address please follow these steps: Log in → Open “Quick Menu” → “Email and password” → “New email”
Can one user have 2 accounts, one as a buyer and another one as a seller?
Yes, we allow the same user to register multiple accounts of different type, but you will have to provide all the required documentation for each. Please use different emails for this purpose, or use the option ,,Add another account,,.
How do I contact sellers?
In order to contact sellers on our international B2B platform, go to the seller’s account and check the button "More actions on seller" → "Contact Seller'
How do I add a product to favorites?
Open the product page, find the button ,,More actions on item,, , click and choose the first option ,,Favorite,,
How do I add items in bulk?
In order to add items in bulk, find the section ,,Items,, on the quick menu. Click on it and find the button “Bulk upload” to add all your products for sale.
How do I upgrade to a certified account?
In your account there is an option “Upgrade”. Please log into your account and go to your “Quick menu”. There you will find the “Upgrade” button. Please click on it in order to become a Certified Seller/Manufacturer.
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