Frequently Asked Questions

Managing clients through Export Portal is exceedingly easy. All open orders are visible on the Export Portal Logistics dashboard, and are easily trackable and updatable.

Some other benefits to using Export Portal include:

• Access to a wealth of international trade information

• Ability to network and develop partnerships with new international companies

• Ability to conduct an international trade transaction, from start to finish, all in one place

• Access to the latest technology and blockchain security measures

We are working on creating functionality with all forms of freight forwarding and logistics, including these options and integration with single window and INCOTERMS®.

Export Portal is an all-inclusive platform. This means that all aspects of an international trade transaction, from introduction to order completion, are conducted on our website. 

Documents for an order are automatically generated based on information inputted by the seller, buyer, and freight forwarder.

We use EP-Smart, or a Smart document generator to create all documents needed for an international trade transaction.

You have the ability to communicate directly with customers, and your general methods of communication with your carriers can be used.

Yes, all items on our website are classified by harmonized tariff codes to make the process smoother.

Yes, our international trade platform puts you in direct contact with importers and exporters from all over the world.

Yes, you will receive notifications and updates about orders on Export Portal.