Frequently Asked Questions

Export Portal is free for freight forwarders to use during their first year. After that, there is a fee based on your geolocation.

We have an escrow system, secured by blockchain technology, that we use to complete all payments on Export Portal.

We use a bidding system for freight forwarders to “win” our users' orders. A freight forwarder will bid on an order within their service regions upfront, and the buyer will receive their bid along with other freight forwarders in their region. The buyer chooses the option that works the best for them.

In their first year on Export Portal, freight forwarders get 100% of the shipment charge paid.

*Note: Some admin fees may apply, depending on the order.

Unfortunately, we cannot release the names of our users or their companies. However, due to our bidding system, you can tailor your offer to make it as enticing as possible for our users to choose for their orders.

Export Portal does not recommend specific freight forwarding companies to our users. Instead, we have a bidding system through which freight forwarders will bid on orders in their service region. From there, our users will be able to select the option that fits their needs best.

Unfortunately, due to an NDA with our users, we cannot disclose this information.

Export Portal was built primarily to service SMEs all over the world. The majority of our users are SMEs whose businesses may be successful in their local regions, but they have not been able to expand much further past that. They may not be as technically savvy or have access to all the tools or knowledge required to trade successfully, which is where Export Portal comes in. We are a truly comprehensive international trade platform, giving our users everything they need to trade confidently and securely.

Our competition includes other marketplaces that allow users to purchase items from all over the world. However, there are key differences that make Export Portal stand out.

Export Portal is different from other platforms because:

• It was created with the needs of SMEs specifically in mind.

• Export Portal was created with ease-of-use in mind. We understand that time is money, especially for SMEs. However, a typical international trade transaction can require up to 20 different documents and 30 different players at any given time. Our platform ensures that everything is kept in one place. Our platform essentially eliminates delays, middlemen, and lost documents. This saves both time and money for all parties involved.

• Our suite of services is completely comprehensive. From introduction to order completion, and everything in between, our users have everything necessary for a trade transaction.

• We provide our users with the education they need to feel comfortable with international trade.

• We are hyper-focused on security. To maintain the utmost levels of safety, we start by verifying every user on our platform, ensuring their business is legitimate and up to date.

• Our platform and the documents used in each transaction are secured by blockchain technology, ensuring that documents cannot be duplicated, forged, or manipulated. 

We work with all industries; however, we do have a list of industries on which we focus:

• Machinery including computers

• Electrical machinery, equipment

• Vehicles

• Mineral fuels including oil

• Pharmaceuticals

• Optical, technical, medical apparatus

• Furniture, bedding, lighting, signs, prefab bldgs

• Plastics, plastic articles

• Gems, precious metals

• Organic chemicals

• Iron and steel

• Clothing, accessories (not knit or crochet)

• Cotton