Frequently Asked Questions
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Important questions
Is the Export Portal marketplace still in development, or doing active business? What is your average volume of processed shipments?
Our freight forwarding portal, Export Portal Logistics (EPL), is currently in beta. We promote each order to handpicked freight forwarders in their shipment areas. This helps us stabilize and improve the process one order at a time. Unfortunately, we cannot disclose our order volume at this time.
What are your biggest trading lanes/shipment centers?
India, US, Pakistan, Nigeria, and the UK
Can you tell me more about Export Portal’s history?
Export Portal Started in 2011 with a Beta Launch in 2019
An open and comprehensive international trade platform poised to transform the industry
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Export Portal is built to support SMEs through every trade transaction, from client acquisition to order completion.
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Responding to an industry need, Export Portal has come up with a new, expedited, and secure way to trade internationally.
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A panel of international trade experts will keep us appraised of developments, allowing Export Portal to pivot to drive industry standards
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Core platform components are available today during our beta launch phase, with constant feature development and innovations occurring each day.
More information on the beginnings of Export Portal from the eyes of our CEO, Ally Spinu, can be found here: https://www.exportportal.com/about/our_story
Can you tell me more about Export Portal’s daily operations?
Daily, we verify new users; matchmake orders for buyers, sellers, manufacturers, and freight forwarders; promote Export Portal to interested potential users; develop new and improved functions and features, and provide support to our users at every point of an international trade transaction.
Do customers ever ship on a line of credit?
Not at the present time, but we are building out our SME Financing (SMEF) portal, which you can learn more about here: https://www.exportportal.com/landing/smef
What carriers are linked if any? Does Export Portal have their own contracts with carriers or where do they get their pricing from?
No – our model revolves around freight forwarder relations at this time.
Is there a separate portal or login for the FF that is different from the buyers and sellers?
Yes, we have a logistics portal, Export Portal Logistics (EPL), which you can learn more about here: https://www.exportportal.com/landing/epl
Does Export Portal have their own custom brokers?
No – our model revolves around freight forwarder relations at this time.
Is there 24/7 help available?
Yes, via phone (818-213-6181), email (support@exportportal.com), and chat (on our website).
How private and secure is this site?
Security is a cornerstone for our online B2B trade marketplace. Export Portal has developed a proprietary blockchain technology to secure documents, transactions, and other workflows on our platform every step of the way.
Invest in the future of trade. Export Portal is the global platform that brings the future of trade to the present. We make transacting with business partners overseas easier, safer, and faster.
Partnership