Frequently Asked Questions

Open the product page, find the button ,,More actions on item,, , click and choose the first option ,,Favorite,, 

In order to add items in bulk, find the section ,,Items,, on the quick menu. Click on it and find the button “Bulk upload” to add all your products for sale.

In your account there is an option “Upgrade”. Please log into your account and go to your “Quick menu”. There you will find the “Upgrade” button. Please click on it in order to become a Certified Seller/Manufacturer.

In order to list a new product for sale, please, follow the steps shown below:

1. Log into your Seller account on Export Portal.
2. Go to your profile and click on "Add Items" button.
3. Add all the required information and click "Submit".

For a more detailed and clear answer on the "Product Adding" feature, please go to the User Guide Page.

Yes, to add a discount on an already listed product go to: “My Items” → “Edit Item” → “Price Options” and add your discount price.

The buyer and seller will have to complete all the paperwork themselves. However, Export Portal will be available for customer support and provide important information when it comes to customs. For additional information, you can refer to our legal service and library.

Buyers and sellers can securely communicate with each other on Export Portal. During the process, both parties can ask each other important questions, settle disputes, and other communication functions. If a dispute persists after buyer and seller negotiations, Export Portal will mediate and find a common ground where both parties involved are satisfied.

These are the selling fees for Sellers and Manufacturers on Export Portal:  https://www.exportportal.com/page/sellerfees

These are the fees for Freight Forwarders on Export Portal: https://www.exportportal.com/page/shipperfees

Send Offer is an option that allows buyers to offer a special price that he/she is willing to pay for a specific amount of items available in stock. The seller decides whether to accept, reject, or counter your offer.

Get Estimate is an option that allows buyers to request a special price for a specific amount of items available in stock.