Frequently Asked Questions

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As well, you can leave an inquiry via this Contact Form: https://www.exportportal.com/contact

Blockchain itself is a decentralized ledger technology, allowing connected parties to distribute data without risk of it being corrupted or hacked. International trade involves so many parties sending so many documents between one another, most of it crossing multiple borders and time zones. Even small errors can cause massive confusion for everyone involved, leading to costly slowdowns while attempts are made to correct the issues. Of course, this is when procedures are being run legitimately, as illegal operations take full advantage of cumbersome supply chains and paper trails in order to mask their fraudulent actions.

As such, blockchain technology is the most efficient solution to innovating the international trade industry. Export Portal is developing our own proprietary blockchain network so that buyers, sellers, freight forwarders, and manufacturers on our platform can easily and efficiently track and manage their transactions. Not only will we be able to avoid miscommunications, but we will also preserve accurate data for our experts to review, thereby identifying key problems and developing solutions in a more timely manner.

Increasing transparency and accountability between our registered members is just one of the many ways Export Portal is achieving our goal of improving the import/export industry.

What sets Export Portal apart is that our platform is designed specifically around the education and expansion of Small and Medium Enterprises (SME). While other trade hubs may offer a platform for international traders, they often charge substantial fees while providing little in the way of legal assistance or member protection. However, Export Portal seeks to connect SMEs from around the world with each other and with the resources they need to expand their businesses. Not only do we charge lower fees, but we are also developing blockchain technology to provide our members with the latest innovative tools to perform their operations at peak efficiency.

Our B2B Partnership Matchmaking algorithms will also create solutions to common networking issues and provide greater opportunities for all our registered members across the international trade industry. However, Export Portal’s services go beyond simply streamlining the supply chain.

Our platform has systems in place to directly assist our members in every step of a transaction from beginning to end, so that even inexperienced entrepreneurs can navigate their way to building a better business. In addition to maintaining easily accessible data between all parties in one place for ease of business, our team of experts also assist in the creation of marketing strategies for our members’ products to help them capitalize on select demographics and maximize profits on niche merchandise.

On top of all that, our partner association EXIMA (https://exima.com/en#about ) offers access to legal experts and trade specialists, so developing companies can keep up to date and stay protected in an ever-changing industry like trade.

Through the combination of all these services, resources, information, and expertise, Export Portal is able to not only stand above other trade hubs, but to give SMEs the platform they require to stand out in the import export industry.

Export Portal offers a wide variety of useful resources to help SMEs expand their businesses, as providing solutions to common problems they face. Although SMEs contribute so much to the global economy as a whole and their local economies, in particular, they often lack the resources and funding (financial support) needed to perform as efficiently as they could. Our platform provides tools and services that help its members to avoid fraudulent companies while navigating the complex procedures involved in working with legitimate businesses. Export Portal offers hand-holding support throughout the entire transaction process, thus our members avoid overpaying third parties when conducting international transactions on our platform. We do more than simply give them a platform to stand on, we reinforce them with expert advice on a variety of subjects in our blogs, offer access to legal specialists when requiring their services, provide a B2B Matchmaking Algorithm, help members save on marketing through our own promotions programs, and all immediately available after completing a simple and smooth onboarding process. Our platform enables SMEs to seize opportunities they couldn’t take advantage of on their own, therefore influencing their local economies.

Export Portal provides a wealth of B2B opportunities and digital resources to freight forwarders. Our proprietary blockchain technology offers total transparency on the legitimacy of merchandise being moved, as well as shipping and custom clearance procedures, with all necessary documentation available in one easily accessed digital ledger to prevent missing or forgotten forms.

Our network also offers a guaranteed supply of orders to bid on, with buyers and sellers eager for shippers to move the products from the many transactions they make on our platform. Register your freight forwarder business with Export Portal here: https://www.exportportal.com/register/shipper

Product images must be clear, preferably high resolution, photos of the products you are listing for sale. Likewise, descriptions must be accurate and informative accounts of the product. Export Portal does not allow links or contact information within the images or descriptions. Review more user guidelines on our Terms and Conditions page: https://www.exportportal.com/terms_and_conditions/tc_terms_of_use

Verified sellers and manufacturers have had their submitted credentials authenticated by our team and are granted access to transact with other buyers, sellers, and shippers on our platform. In order to maintain a high level of professionalism on our global trade hub, all members must be verified before they can conduct any business. Certified accounts pay a fee and submit additional documentation which, once authenticated, grants them access to a greater amount of services and benefits. These benefits include featuring their products on the Export Portal's main page and social media accounts, as well as advanced portfolio options like itemized production capacity and company development/expansion planning, and Priority Pass, a feature which grants their orders and support requests higher precedent in the Export Portal pipeline.

Additionally, certified accounts receive an exclusive Export Portal asset package containing logos and badges to place on their account pages as well as their personal websites and social media. The badges will have a custom number unique to the certified account, allowing customers who see that number outside export portal to enter that number on our site and quickly locate the certified account it corresponds to. Features like these increase browsers’ trust in certified accounts, attracting both wider customer bases as well as broader B2B partnership opportunities, which is perhaps the most important benefit of certification. Don’t let your business get left behind, apply for certification today!

For a comparison of documentation required for Verification and Certification, click here: https://www.exportportal.com/about/seller_verification

For a comparison of benefits offered for Verification and Certification, click here: https://www.exportportal.com/about/certification_and_upgrade_benefits

To change your email address please follow these steps: Log in → Open “Quick Menu” → “Email and password” → “New email”

Yes, we allow the same user to register multiple accounts of different type, but you will have to provide all the required documentation for each. Please use different emails for this purpose, or use the option ,,Add another account,,.

In order to contact sellers on our international B2B platform, go to the seller’s account and check the button "More actions on seller" → "Contact Seller'