Frequently Asked Questions

In addition to offering an archive of blogs highlighting eCommerce solutions and developing trends, we also provide a wealth of beneficial services for members. Learn more about the features we offer here: https://www.exportportal.com/about/features

Our customers, much like our partners, are small and medium businesses from around the world. Export Portal connects in one place buyers, sellers and freight forwarders they otherwise wouldn’t come into contact with. Our proprietary blockchain technology ensures that all the transactions are transparent. We are continuously facilitating B2B partnerships between international companies.

If you experience any issues, you can easily address all your questions via our official email support@exportportal.com, any of our social media accounts (Linkedin, Facebook, Twitter), or you can use the Chat Now window on the Export Portal website. You can also send all your questions via Messenger on our WhatsApp number: +1 (818) 213-6181.

Register your business on Export Portal here: https://www.exportportal.com/register

The registration process is quick and easy.

After registering with Export Portal and submitting all the required documents, an activation link will be emailed to you within 2 to 5 business days.

No, only business licensed professionals are allowed to join or transact on our platform.

If you experience this issue, try to reset your password. In case you still cannot access your profile, please call or email for assistance our support team via this Contact Form: https://www.exportportal.com/contact

Your account will be usable once the verification process has been completed and your account is active.

Once all documentation has been verified and approved by our onboarding team, you will receive an email informing you that your account is active.

Once an account is verified, the next priority would be to complete your profile. Your Export Portal profile is like an international business passport; it will act as the face of your company on our platform. As such, it is best to make it as professional as possible. Add your company’s logo and banner image, description, location, contact information, and other such details in the provided fields.

Once this is complete, buyers may begin browsing the available items and making purchases, sellers can begin uploading high-quality images of their products with descriptions, and freight forwarders can connect with transacting parties in need of their services. Visit our User Guide for more tips on how to set up your profile.