Frequently Asked Questions

Is there e-file capability for documents?

#Functionality Questions

Yes, we use EP-Smart, a Smart document generator, to create all documents needed for an international trade transaction.

Will this platform create BOL’s /Waybills for me?

#Functionality Questions

Yes, we use EP-Smart, a Smart document generator, to create all documents needed for an international trade transaction

Is Export Portal easy to use? (big selling point for FFs)

#Functionality Questions

Yes! Export Portal prides itself on its ease-of-use. Our platform is very intuitive, and our world-class customer support is available to help our users 24/7.

Will this platform save me time? (big selling point for FFs)

#Functionality Questions

Absolutely! Export Portal is an all-inclusive platform, meaning every aspect of an international trade transaction, from introduction to order completion, is conducted on our website. Additionally, our blockchain technology secures all documents and delivers them in real time, mitigating the wait time for documents being drawn up and sent back and forth between intermediaries. We put you in direct contact with your buyers and sellers, making the whole process smoother and faster.

How easy would it be to add this platform into my existing day to day operations?

#Functionality Questions

Because we pride ourselves on ease-of-use at Export Portal, adding our platform into your day-to-day operations should be seamless. If there are any hiccups along the way, our customer support team is available to work through any challenges 24/7.