Frequently Asked Questions

After buyer completes the transaction and pays the total invoice, the money will be held in escrow.
The seller will then receive a payment confirmation and the product will be inspected and shipped.
The buyer will receive tracking number and documents from the shipper once the product is shipped.
When the buyer receives the product, the seller will get paid.

Yes. All of our registered freight forwarders have to fill out a form stating their maximum container capacities. You will be able to find the perfect freight forwarder to ship your big, industrial orders.

Please visit our Security, About us, and Library pages. They contain all the information you need to get in to the import/export industry.

You can also contact us directly by Export Portal’s phone number +1 (818) 691-0079 or email, and we will be happy to answer any additional questions.

You can also visit our business partner’s website www.exima.com. There you will find information including: international business laws, financial background of countries, and educational materials to help you have a better understanding of the export and import industry.

Yes. We work alongside a network of legal professionals in multiple countries to ensure each transaction is in complete compliance with the countries’ business and customs regulations. For additional information, you can refer to our legal service and library pages.

Export Portal’s mission is to simplify business anywhere in the world. By being the hub of global business, we provide sellers the necessary space for their products to reach a wider audience. This helps buyers find products faster and more efficiently. To learn more, please visit our About section.

Export Portal was launched in 2011, though our team of founders spent five years developing the website from a simple idea. Learn more about our platform’s history here: https://www.exportportal.com/about/our_story

Export Portal’s office is located in beautiful Glendale, California, though our goal is to open offices in major port cities around the world.

To find out more about our open international job positions, please access the Export Portal’s official Linkedin page: https://www.linkedin.com/company/export-portal-los-angeles/

Our Country and Industry Ambassador program recruits individuals with connections to agencies and government officials in their countries. These individuals use their connections to represent Export Portal and open more markets for our platform, bringing in small and medium enterprises from around the world who will then utilize the resources we offer to expand their businesses. In turn, our Country and Industry Ambassadors are compensated in a well-structured revenue-share model that allows candidates to showcase their ambition and desire to integrate a segment or an entire economy into the global marketplace. To learn more please visit the Country Ambassador and Industry Ambassador pages.

To apply as a Country Ambassador, please visit the Country Ambassador page and sign up there https://www.exportportal.com/landing/ep_plus