Frequently Asked Questions
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Important questions
Is Export Portal easy to use? (big selling point for FFs)
Yes! Export Portal prides itself on its ease-of-use. Our platform is very intuitive, and our world-class customer support is available to help our users 24/7.
Will this platform save me time? (big selling point for FFs)
Absolutely! Export Portal is an all-inclusive platform, meaning every aspect of an international trade transaction, from introduction to order completion, is conducted on our website. Additionally, our blockchain technology secures all documents and delivers them in real time, mitigating the wait time for documents being drawn up and sent back and forth between intermediaries. We put you in direct contact with your buyers and sellers, making the whole process smoother and faster.
Is there any upfront cost to me for joining or communicating with leads? (big worry for FFs)
No! Export Portal does not charge any upfront fees to join or find orders.
Does the buyer/seller need to have an EIN # in order to purchase goods from EP? (FF Expert Note: most FF will not do business unless the shipper is shipping from a business as opposed to a person. Same with “personal goods”. Due to liability reasons)
With our verification process, all sellers must submit documentation proving that they are real and legal entities and that they are legally allowed to export goods in their country.
Why is it required to upload the business license and other specific documents?
Running a successful virtual business today requires trust and power to beat competitors. Export Portal is an international B2B platform that verifies its clients in order to provide them with transparent, secure, and cost-effective transactions. Thanks to this we have increased our brand integrity in countries all over the world. Each user on our platform is required to provide a package of documents to prove they are trustable and trustworthy. This process is solely for the purpose of account verification. Your information is not shared, sold, or distributed by Export Portal, their subsidiaries, or any other associated companies for any other purposes. If you have any questions or concerns, please contact us.
What will the FF be doing on the site? What is their main function of the FF who uses Export Portal?
Freight forwarders will be bidding on orders in their available region that they wish to ship. Their main function will be to complete shipments for buyers and sellers/manufacturers on Export Portal.
How easy would it be to add this platform into my existing day to day operations?
Because we pride ourselves on ease-of-use at Export Portal, adding our platform into your day-to-day operations should be seamless. If there are any hiccups along the way, our customer support team is available to work through any challenges 24/7.
How to obtain more information about suppliers?
To view all the companies registered with Export Portal, please go to our business directory by following this link: https://www.exportportal.com/export_import
If you would like to verify the information and contact details of a seller and its company, please go to their "Company account" and view the information in the section "About".
Invest in the future of trade. Export Portal is the global platform that brings the future of trade to the present. We make transacting with business partners overseas easier, safer, and faster.
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